Cookie statement
When we talk about cookies, we mean techniques that are comparable to cookies. For example JavaScript, tags, web beacons, pixels and HTML5 Local Storage. On this page you can read which cookies we place. And what this means for your privacy.
Why we use cookies
We use cookies to make sure our website works properly and is secure. It also helps us to detect fraud. We use the information we obtain from the cookies to analyze and improve our website. Cookies allow us to recognize you on a subsequent visit and enable us to keep visitor statistics. We do not use cookies for marketing purposes.
How we deal with your privacy
In our Privacy Statement you can read how we deal with your privacy and the processing of personal data. You can also read more about your rights. And for which purposes we use your personal data.
Achmea Bank N.V. is part of Achmea B.V., together with one or more other Achmea group entities, is jointly responsible for the processing of your personal data.
Sometimes we also place cookies from other companies. The privacy statement of that company applies to that cookie. You can find the cookie overview at the bottom of this cookie statement.
We place different types of cookies
We would like to explain how we use the different types of cookies.
Functional cookies
These cookies ensure that the website functions properly and is secure. These cookies have little to no impact on your privacy. We do not need your consent for these cookies. Therefore, we always place these cookies.
Limited analytical cookies
We use them to collect statistics about, for example, the use of our website and to improve and make our website more user‑friendly. We also use these cookies to store data.
These cookies have little to no impact on your privacy. We do not need your consent for these cookies. Therefore, we always place these cookies.
Telephone numbers and email addresses are not stored in cookies.
You can object to the placement of cookies for which we do not need your consent.
We place these cookies on the basis of legitimate interest.
Would you like to object? Please send an email to AVGLoket@achmea.nl so we can review your request. You can also send an email if you wish to withdraw your objection
How to enable, disable or delete cookies
You can enable, disable and delete cookies in the settings of your internet browser. Since the cookies are placed on your computer, you need to do this yourself. If you choose to disable cookies, you may find that some sections of achmeabank.nl do not work or do not work properly.
An explanation on how to adjust your cookie settings can be found in the ‘Help’ function of your browser.
You are also able to delete cookies from third parties on http://www.youronlinechoices.com/. The cookies will then not be placed on other websites.
Notice on this cookie statement
Achmea Bank is allowed to change this cookie statement if there are developments in the company or if anything changes in applicable laws or regulations. This cookie statement was changed most recently on 12 maart 2026. Check our website frequently. You can always find the most recent version on our website.
Cookie overview
| Provider | Cookie name | Cookie settings |
Kind of cookie | Purpose(s) and consequenses | Saved data | Validity period | Data retention period |
Transfer outside EER |
|---|---|---|---|---|---|---|---|---|
| F5 | TS011f31abc TS[numbers/characters] |
Necessary | Functional | This cookie is placed by our website to ensure that the website requests are processed consistently by the same server in our infrastructure. This is for the security of our website. | Session data | Session | Session | No |
| Google Analytics |
_ga, ga_JVPMPMQMEM |
Necessary |
Limited analytical cookie |
Keeps anonymous visitor data to improve the website. |
Visited webpages, click behavior not logged in, collective number. No IP address, customer number or other personal data. |
2 years |
As long as we use Google Analytics. | Potential, see for more information about Google datacenters |
| Harvest Cookie Consent Monitor | __cm_session_id | Necessary | Functional | Used to monitor whether invalid cookies, browser storage or network requests are used and/or placed during a visit to the website. | Internet browser, which device, which pages, active scripts and placed cookies. | Concerns a network request, so a new network request per page. | 30 minutes | No |
| Microsoft | _RequestVerificationToken | Necessary | Functional | For the security of the browser session on this web page. It prevents Cross-Site Request Forgery-attacks. | Session ID | Session | n/a | No |
| Relay42 | _stCookieTest, _svs | Necessary | Functional | This cookie is used to record and store cookie preferences and consent. | Saving cookie preferences. | 2 years | n/a | No |
| Sitecore | achmeabank#lang, shell#lang | Necessary | Functional | Stores the context language of the current website and the language area of the visitor. | Sitecore-ID for anonymous recognition of returning visitors. | 2 years | Indefinitely | No |